This Privacy Policy explains how Huda Travels ("we", "us", "our") collects, uses, discloses and protects your personal information when you use our website and book our services.
1. Information We Collect
- Contact details: name, email, phone, WhatsApp number, address.
- Travel details: passport information, travel dates, nationality, dietary and accessibility requirements.
- Payment information (processed securely by our payment providers).
- Website usage data, IP address and cookies.
2. How We Use Your Information
- To process bookings, visas and travel arrangements.
- To communicate about your booking and provide customer support.
- To comply with Saudi Ministry of Hajj & Umrah and UK legal obligations.
- To send marketing communications (with your consent).
3. Sharing With Third Parties
We share information only with hotels, airlines, visa authorities, ground handlers and payment processors necessary to fulfil your booking. We do not sell your data.
4. Data Retention
We retain personal data for as long as required by law and for legitimate business purposes, typically 6 years for booking records.
5. Your Rights
Under UK GDPR you have the right to access, correct, delete, restrict and object to processing of your data. Contact info@hudatravels.ca to exercise these rights.
6. Security
We use industry-standard encryption, access controls and secure hosting to protect your information.
7. Contact
Data Controller: Huda Travels, 1200 Bay Street, Suite 500, Toronto, ON M5R 2A5, Canada. Email: info@hudatravels.ca. Phone: +1 (416) 555-0123.